MyRED Privacy Policy

Privacy Policy

Effective Date: 20/09/2024

At RED Horticulture, we respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application, MyRED (referred to as “the Service”), for controlling and monitoring lighting systems. By using the Service, you agree to the collection and use of your personal data in accordance with this policy.

1. Data Controller

The data controller responsible for the collection and use of your personal data is:
ROUGE ENGINEERED DESIGNS S.A.S.
60 quai Perrache, Lyon 69002, FRANCE
[email protected]
+33 4 87 91 24 00

2. Information We Collect

We collect the following personal data when you use the Service:
– Full Name
– Email Address
– Phone Number
This information is collected solely to enable your use of the Service for controlling and monitoring lighting systems.

3. Legal Basis for Processing

Under GDPR, we must have a legal basis for processing your personal data. We process your data based on the following legal grounds:
– Contractual Necessity: We process your personal data to provide you with access to the Service and deliver the services you have requested.
– Legitimate Interest: We may process your data to improve our services, ensure the security of the Service, and communicate with you.

4. How We Use Your Information

We use your personal data for the following purposes:
– To Provide Services: Facilitate your access to the Service, manage your account, and allow you to control and monitor the lighting system.
– To Communicate with You: Send important information, updates, or respond to inquiries.
– For Security: Protect our users and systems from unauthorized access and ensure the secure operation of the Service.
– Compliance: Fulfill legal obligations and respond to lawful requests from regulatory authorities.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including the provision of services, legal compliance, and dispute resolution. When your personal data is no longer required, we will securely delete or anonymize it.

6. Sharing Your Information

We will not share your personal data with third parties, except in the following cases:
– Service Providers: We may share your information with trusted service providers who help us operate the Service. These providers are bound by data processing agreements and will only use your data to provide the agreed-upon services.
– Legal Obligations: We may disclose your personal data if required by law, regulation, or in response to valid legal requests from public authorities.

7. International Transfers of Data

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your privacy rights. Such transfers will comply with GDPR requirements, and we may rely on mechanisms such as standard contractual clauses or other legally approved safeguards.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:
– Right of Access: You have the right to access your personal data and request a copy of the information we hold about you.
– Right to Rectification: You have the right to request corrections to inaccurate or incomplete personal data.
– Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable).
– Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
– Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format or transfer it to another data controller.
– Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
– Right to Withdraw Consent: If we process your personal data based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected] We will respond to your request within one month maximum as required by GDPR.

9. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve the functionality and user experience of the Service. You can manage your cookie preferences through your browser settings.

11. Complaints

If you believe that your rights under GDPR have been violated, you have the right to lodge a complaint with the supervisory authority in your country of residence or work. In France, you may contact:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
+33 (0)1 53 73 22 22
www.cnil.fr

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. We encourage you to review the policy periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
ROUGE ENGINEERED DESIGNS S.A.S.
60 quai Perrache, Lyon 69002, FRANCE
[email protected]
+33 4 87 91 24 00